Office Assistant - Spokane Falls Community College

Office Assistant from Spokane Falls Community College is a Campus Certificate Management and Innovation degree that prepares you for a Business career. Program Description The Office Assistant Certificate , a three-quarter program of study, prepares students for entry-level office positions. Students receiving this certificate possess skills in keyboarding and formatting, computer software applications, records management , beginning bookkeeping procedures, business communications and electronic calendaring. Students are prepared to greet customers, make and receive telephone calls, format correspondence and reports, maintain business files, and perform general office duties as assigned. Program Goals Be proficient in the creation and preparation of commonly used business documents using Word. Have knowledge of office organizational tools, electronic calendaring, and electronic messaging. Have understanding of positive customer service skills and ability to implement positive customer service skills in a variety of situations. Understand basic business communication skills and have ability to implement in written correspondence. Career Opportunities Opportunities for employment in both large and small offices should be excellent for those completing this certificate program. POTENTIAL POSITIONS INCLUDE: receptionist, general office clerk, records management clerk, data entry clerk, office assistant and customer service assistant. View more details on Spokane Falls Community College . Ask your questions and apply online for this program or find other related Management and Innovation courses.