Telecommunications Officer - Spokane Community College

Telecommunications Officer from Spokane Community College is a Campus Certificate Business Communication degree that prepares you for a Communications career. Program Description The Telecommunications Officer Certificate program consists of training suitable for students in Criminal Justice, Fire Science, and other departments involved in emergency calls for services. The program prepares students to receive, relay, and dispatch emergency calls; provide assistance to the public via telephone or in person; and operate a variety of communications equipment. The maintenance of accurate and precise recordkeeping is also stressed throughout the program. In order to enter the program, students must prove keyboarding proficiency at 35 wpm and pass a multi-task evaluation test which will include testing the applicant's ability to manage stressful situations that may occur on-the-job. For further information, contact a program instructor or a counselor. Program Goals Apply basic methods of call taking. Apply basic methods of dispatching. Apply basic procedures for medical emergency assessment via telephone. Read maps and dispatch effectively based upon map reading skills. Deal effectively with the public and their various problems. Career Opportunities Telecommunications serve at the very center of the public safety system. It is the public safety telecommunicator and their initial decisions that influence effective and safe operations. With these principles in mind, Spokane Community College will provide telecommunicator students with skills and knowledge necessary to effectively take calls and dispatch resources for various emergencies. Program training will include lecture as well as practical applications of the principles and procedures in the telecommunicator field. View more details on Spokane Community College . Ask your questions and apply online for this program or find other related Business Communication courses.