Hotel and Restaurant Management - Spokane Community College

Hotel and Restaurant Management from Spokane Community College is a Campus Certificate Resort Management degree that prepares you for a Hospitality career. Program Description The Hotel and Restaurant Management program is a two-year course of study designed to develop qualified students in the organization and operation of hotels, motels and restaurants. Emphasis is placed on all aspects of food and beverage services including the operation of large and small restaurants and commercial/industrial food service programs; the management of such lodging facilities as all suite properties, hotels, resorts, private clubs, and bed and breakfast operations; and the study of travel and tourism and its impact on the hotel/restaurant industry. The training provided by the Hotel and Restaurant Management program prepares students for entry into the fastest growing industry in the United States today. Individuals seeking a secure future in an exciting field should consider enrolling in the hotel and restaurant management program. A Restaurant Management option is available for students seeking career opportunities specifically in the restaurant field. Three Resort option certificates are offered for students seeking career opportunities in the resort field. The Resort Food & Beverage certificate will prepare a student for a career in the food and beverage industry; students learn about all different levels of service and types of food and beverage operations that are within hotels and resorts. Students will study the national sanitation standards, how to maintain food and beverage costs, as well as, develop menu planning skills. The Resort Lodging certificate will prepare students in all aspects that are involved with the rooms division of a hotel and resort, front desk systems and housekeeping operations. The student will learn customer services and marketing techniques that are also associated with hotels and resorts. The Resort Management certificate program will educate students on entry-level management positions and skills needed in hotels and resorts. The student will learn about the systems, and management techniques needed to be successful managers in the hospitality industry. Successful managers in the industry require interpersonal skills and the ability to understand all aspects of the working relationships between multiple-departments within full-service hotels and resorts. Program Goals Pursue the many career opportunities in hotel, motel, or restaurant management . Formulate policies on advertising, publicity, and other marketing concepts. Analyze food-cost records and sales data to ascertain distribution of costs and revenues among departments such as housekeeping facilities, restaurants , bars, convention, and banquet rooms, which provide various hotel and food services to permanent and transient guests. Analyze the responsibilities, function, and interrelationships between the "front of the house" and the "back of the house" operation. Communicate effectively with superiors, subordinates and guests. Establish positive guest relations. Hire, train and supervise hospitality employees. Demonstrate proper personal hygiene and sanitation procedures in a hospitality operation. Career Opportunities The continued increase in tourism and business travel opens many opportunities for men and women to enter careers in the hospitality industry. These careers offer attractive surroundings and the opportunity for mobility and travel as well as excitement and adventure! POTENTIAL POSITIONS INCLUDE: Management and supervisory positions in hotels, motels, and restaurants; promotional management; food and beverage control management; housekeeping management and sanitation control in hotels, motels and restaurants; ownership in management of hotels, motels, restaurants; and many other career opportunities that are within the travel and tourism industry. View more details on Spokane Community College . Ask your questions and apply online for this program or find other related Resort Management courses.