Help Desk Analyst from Sinclair Community College is a Campus Certificate Programming degree that prepares you for a IT career. The Help Desk Analyst certificate is designed to prepare students for entry level positions that provide technical support , assistance, hardware and software troubleshooting, system maintenance and training and documentation to computer users. This certificate includes general knowledge of computer hardware, operating systems, software and network operation, and specific skills in troubleshooting, problem solving and customer service. Common job titles include User Support Specialist , Customer Support Representative, Software Trainer, P.C. Technician and Help Desk Technician/Analyst. Course work in this program helps prepare students for help desk industry certification exams. Program Outcomes Employ exemplary customer service, communication, and assistance skills. Apply sound hardware and software troubleshooting skills to solve technical problems. Exhibit professional/occupational behavior and work habits. View more details on Sinclair Community College . Ask your questions and apply online for this program or find other related Programming courses.
Sinclair Community College address is 444 W. Third St., Dayton, Ohio 45402-1460. You can contact this school by calling (937) 512-3000 or visit the college website at www.sinclair.edu . This is a 2-year, Public, Associate's--Public Urban-serving Single Campus according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 19 to 1. The enrolled student percent that are registered with the office of disability services is 3% or less . Awards offered by Sinclair Community College are as follow: Less than one year certificate One but less than two years certificate Associate's degree. With a student population of 21,106 (all undergraduate) and set in a City: Midsize, Sinclair Community College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No. Tuition for Sinclair Community College is $3,085. Type of credit accepted by this institution Dual credit Credit for life experiences Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics
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