Call Center - Sinclair Community College

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Call Center Certificate from Sinclair Community College details

Program Format: Campus Program Level: Certificate

Call Center from Sinclair Community College is a Campus Certificate Customer Service degree that prepares you for a Business career. This certificate is designed for those seeking employment within a call center environment or those interested in improving their customer service skills and telephone techniques. Call centers have become quite sophisticated with effective measures for productivity. Students will learn how a call center operates and how the productivity measures are used. Students who complete this certificate can continue with a two-year associate degree in the BIS department and all courses will transfer. Program Outcomes An ability to think rationally, systematically, and logically and to solve problems through proper means of analysis/synthesis. Exhibit appropriate professional attitude and work ethics related to situations in business and industry; understand customer service requirements within the work setting. Demonstrate proficiency by using appropriate technical skills in a call center environment. Use oral and written communication skills to demonstrate effective human relations on the job in various settings such as one-to-one, team, and groups. View more details on Sinclair Community College . Ask your questions and apply online for this program or find other related Customer Service courses.

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Sinclair Community College details

Sinclair Community College address is 444 W. Third St., Dayton, Ohio 45402-1460. You can contact this school by calling (937) 512-3000 or visit the college website at www.sinclair.edu .
This is a 2-year, Public, Associate's--Public Urban-serving Single Campus according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 19 to 1. The enrolled student percent that are registered with the office of disability services is 3% or less .
Awards offered by Sinclair Community College are as follow: Less than one year certificate One but less than two years certificate Associate's degree.
With a student population of 21,106 (all undergraduate) and set in a City: Midsize, Sinclair Community College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No.
Tuition for Sinclair Community College is $3,085. Type of credit accepted by this institution Dual credit Credit for life experiences Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics

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