Business Operations Systems Support I - Sinclair Community College

Business Operations Systems Support I from Sinclair Community College is a Campus Certificate Management degree that prepares you for a Business career. Students completing this certificate will have the written and oral communication skills as well as the computer skills needed to effectively support computer operations for a small, medium, or large company. The skills apply equally well to an entry level help desk support position. Technical course work emphasizes operating systems and troubleshooting skills. Program Outcomes Demonstrate the ability to design and implement personal and corporate databases using a commercial database package. Exhibit professional/occupational behavior and work habits. Correctly design and program a computer solution using procedural and nonprocedural methods, given detailed specifications of a problem. Describe/apply general business knowledge and skills. Use effective oral and written communication skills and teamwork skills in the delivery of customer service, project planning and project completion in the information technology business environment. Demonstrate the ability to use an operating system and software packages on a personal computer to prepare and manipulate word processing documents, design and use spreadsheets, create graphs, use databases and communicate with other PCs using telecommunication facilities available. Identify, analyze, and document program/system specifications and information requirements for a typical business problem. Demonstrate the ability to research, select, use and troubleshoot hardware and network components or connections appropriate to an area of concentration. Identify and apply the principles of financial accounting. Apply effective and flexible critical thinking, general business skills and problem solving skills to typical business or technical problems associated with an area of concentration. Work as part of a team to complete a system development project assignment. Apply program development techniques that demonstrate a formal process for decision making and problem solving. Apply mathematical skills to formulate and solve problems manually (later to be solved by programming a computer). Identify the basic, underlying procedures and relationships which are the components of a business computer system, including hardware, software, data , and people. View more details on Sinclair Community College . Ask your questions and apply online for this program or find other related Management courses.