Computer Hardware and Network Support - Scottsdale Community College

Computer Hardware and Network Support from Scottsdale Community College is a Campus Certificate Information Technology degree that prepares you for a IT career. Description: The Certificate of Completion (CCL) in Computer Hardware and Network Support is designed to prepare students for entry-level network technician jobs and to help prepare them for multiple industry certification examinations. As computer and telecommunications technologies become more complex, customer service/technical support is becoming increasingly important. Companies desire to hire highly qualified and motivated individuals in this expanding field. Program Competencies: Demonstrate understanding of and ability to use the basic concepts, internal and external commands, subdirectories, and editor of the Microsoft operating system. Set up the basic hardware and software components of a computer system and troubleshoot problems with various common hardware/software configurations. Utilize diagnostic software and utility tools to maintain and service microcomputers. Identify and demonstrate effective techniques for responding to a wide range of customer "conditions." Demonstrate a working knowledge of computer information systems, fundamental computer concepts, and programming techniques. Demonstrate the skills necessary to install, configure, use and maintain a UNIX or Linux operating system. Identify, describe, and use the hardware and software components of a local area network. Demonstrate the knowledge and skills required to administer or manage a local area network operating system. Perform work assignments in a satisfactory and professional manner. View more details on Scottsdale Community College . Ask your questions and apply online for this program or find other related Information Technology courses.