Customer Service Skills - Santa Rosa Junior College

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Customer Service Skills Certificate from Santa Rosa Junior College details

Program Format: Campus Program Level: Certificate

Customer Service Skills from Santa Rosa Junior College is a Campus Certificate Customer Service degree that prepares you for a Business career. Program Requirements: The Customer Service Skills Skills Certificate provides a business student with the people skills required to be successful in a busy customer-oriented office environment. This certificate will help students work with all types and levels of customers and handle them with tact and diplomacy. Customer Service Skills Requirements - complete 5.5 units BOT 154.2 Customer Services Skills for Business BOT 154.3 Business Etiquette BOT 154.4 Time Management Skills BOT 154.5 Ethical Issues in the Business Office BOT 154.7 Communicating with People BOT 154.8 Team Building for Office Workers BOT 154.9 Stress Management for Office Workers BOT 154.10 Conflict Management for Office Workers BOT 154.11 Attitude in the Office Work Environment BOT 154.12 Decision Making & Problem Solving BMG 67.1 Managing Change View more details on Santa Rosa Junior College . Ask your questions and apply online for this program or find other related Customer Service courses.

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Santa Rosa Junior College details

Santa Rosa Junior College address is 1501 Mendocino Avenue, Santa Rosa, California 95401-4395. You can contact this school by calling (707) 527-4011 or visit the college website at www.santarosa.edu .
This is a 2-year, Public, Associate's--Public Rural-serving Large according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 25 to 1. The enrolled student percent that are registered with the office of disability services is 3% or less .
Awards offered by Santa Rosa Junior College are as follow: Less than one year certificate One but less than two years certificate Associate's degree Two but less than 4 years certificate.
With a student population of 24,199 (all undergraduate) and set in a City: Midsize, Santa Rosa Junior College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No.
Tuition for Santa Rosa Junior College is $1,014. Type of credit accepted by this institution Dual credit Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics

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