Help Desk Certificate - Northern Essex Community College
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Help Desk Certificate Certificate from Northern Essex Community College details
Help Desk Certificate from Northern Essex Community College is a Campus Certificate Programming degree that prepares you for a IT career. Overview Do you like helping others, have strong communications skills, and have an interest in technology? Then the Help Desk Certificate may be for you. As a Help Desk Practitioner, you will work directly with computer users providing customer service, simple technical support , and hardware and software troubleshooting. You will also answer phone calls, interpret problems, and keep track of issues and resolutions. The Help Desk Certificate at NECC will prepare you for entry-level position in IT (Information Technology). You will gain general knowledge of computer hardware, operating systems, software and network operation, and specific skills in troubleshooting, problem solving and customer service. You will also learn documentation and communications skills. The completion of this certificate will allow you to pursue many career paths. Most help desk jobs are found in medium to larger-sized organizations, and are part of the IT team. Sample job titles include Help Desk Technician/Analyst, User Support Specialist , Customer Support Representative, Software Trainer, and PC Technician. You may also choose to transfer the credits earned in this certificate toward an NECC Associate Degree in Computer and Information Sciences. View more details on Northern Essex Community College . Ask your questions and apply online for this program or find other related Programming courses.
Northern Essex Community College details
Northern Essex Community College address is 100 Elliott Street, Haverhill, Massachusetts 01830-2399. You can contact this school by calling (978) 556-3000 or visit the college website at www.necc.mass.edu/ . This is a 2-year, Public, Associate's--Public Suburban-serving Multicampus according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 21 to 1. The enrolled student percent that are registered with the office of disability services is 6% . Awards offered by Northern Essex Community College are as follow: Less than one year certificate One but less than two years certificate Associate's degree. With a student population of 7,036 (all undergraduate) and set in a Rural: Fringe, Northern Essex Community College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No. Tuition for Northern Essex Community College is $3,528. Type of credit accepted by this institution Dual credit Credit for life experiences Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics
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