Administrative Professional - Northeast Wisconsin Technical College

Administrative Professional from Northeast Wisconsin Technical College is a Campus Associate Administrative Assistant degree that prepares you for a Business career. Administrative Professional students learn to be efficient and effective office employees through application of business procedures (proofreading, telephone messaging, records management, meeting and travel arrangements, communication, project management, Internet research, etc.) and software skills (Windows, word processing, desktop publishing, spreadsheets, presentation graphics, web creation, electronic calendaring, and database). All software materials assist in preparing students for the Microsoft Office Specialist (MOS) certification exams. With additional education and/or work experience, students will be prepared for certification exams offered by the International Association of Administrative Professionals (IAAP). Employment Potential A graduate of the program will have the potential for employment in the following areas: Administrative Professional: schedules appointments; communicates effectively in person, on the phone, and in writing; prepares agendas; takes minutes; arranges itineraries; schedules travel plans; processes mail; uses word processing, spreadsheets, presentation graphics, electronic calendaring, desktop publishing, web creation, and/or database software; maintains confidentiality, and possibly supervises others. Customer Service Representative: receives and places telephone calls; maintains solid customer relationships by handling their questions and concerns with speed and professionalism; performs data entry and uses software programs; may require research skills to troubleshoot customer problems; excellent communication abilities. Front Desk Coordinator: manages the company?s lobby area; greets and directs all visitors, including vendors, clients, job candidates and customers; ensures completion of paperwork, sign-in and security procedures; handles special administrative projects as well as overflow work from department and executive assistants; depending on the size of the firm, also may answer incoming calls. Office/Facilities Manager: coordinates various office support services, including purchasing and facilities management. Requires strong communication skills and some accounting knowledge. May include supervision of office administrative staff. Project Coordinator: Works with internal and external parties to organize the various components needed to initiate, run and conclude major projects. Duties include coordinating schedules and activities, placing orders for supplies and services, and tracking progress and results. Requires excellent communication skills and extensive knowledge of database and project management software. Often reports to product development, project management or marketing executives. The position is especially prevalent in construction, transportation and technology industries. Virtual Assistant: works from own premises and provides office support services such as making customer contacts; writing reports; editing documents; sending out marketing materials; setting up and maintaining databases; handling billing and bookkeeping; and updating websites. With additional education and/or work experience, graduates may find other opportunities for employment. Executive Assistant Office Manager Trainer/Instructor Event Coordinator Team Leader View more details on Northeast Wisconsin Technical College . Ask your questions and apply online for this program or find other related Administrative Assistant courses.