PC Help Desk Specialist - Moraine Valley Community College

PC Help Desk Specialist from Moraine Valley Community College is a Campus Certificate Programming degree that prepares you for a IT career. Moraine Valley Community College\'s PC Applications Help Desk Specialist Program prepares students for positions as supervisors or coordinators of personal computer operations. Students in this program have the advantage of working on modern computer equipment in the college\'s Center for Contemporary Technology. This program is intended to lead to employment. If you are considering transferring to a four-year college or university to obtain a bachelor\'s degree using the courses from this program, make an appointment with an academic advisor to review your options. Employment Outlook? Job prospects should be best for college graduates who are up to date with the latest skills and technologies, particularly if they have supplemented their formal education with some relevant work experience. Employers will continue to seek computer specialists who possess a strong background in fundamental computer skills, combined with good interpersonal and communication skills. Starting pay rates range from $12 to $15 per hour. According to Robert Half International, starting salaries in 2003 ranged from $27,500 to $56,500 for help-desk support staff. Nature of Work? Students acquire hardware and software knowledge and customer service skills necessary to troubleshoot and resolve basic PC and applications problems. Students pursuing this program learn to answer questions or resolve computer problems for clients in person, via telephone or from remote locations. They may provide assistance concerning the use of computer hardware and software including printing, installing hardware and software, application programs, electronic mail, and operating systems. Students are strongly encouraged to earn A+, i-Net+, and Microsoft Office Specialist certifications. View more details on Moraine Valley Community College . Ask your questions and apply online for this program or find other related Programming courses.