Information Technology Technical Support Specialist - Moraine Park Technical College

Information Technology Technical Support Specialist from Moraine Park Technical College is a Campus Associate Programming degree that prepares you for a IT career. Program Description Moraine Park???s Information Technology - Technical Support Specialist program provides students with the skills to support microcomputer systems and their users in both stand-alone and network environments. Coursework offers both the theoretical and hands-on training to perform a variety of computer functions such as installing hardware and software, troubleshooting and repairing, providing computer and system maintenance, and having the knowledge of common software applications to assist others. People working in this field require skills in communication, time management and organization, as well as mobility and a willingness to work long hours (nights and weekends). They also need to be detail-oriented and be able to prioritize their work and have a desire to learn new things. Typical jobs include supporting the end user, setting up new computers , troubleshooting/repairing computers, staffing a help desk, training individuals and writing procedures. Advanced standing for skills gained through work experience is possible. Leads toward A+ certification. Career Opportunities Technical Support Specialist Help Desk Support Technician PC Technician Applications Specialist Program Outcomes Install hardware/software to meet user needs. Perform tasks required of an IT administrator. Provide technical support for users and computer systems. Set up computer networks. Write technical documentation. Support business applications. Troubleshoot business applications. View more details on Moraine Park Technical College . Ask your questions and apply online for this program or find other related Programming courses.