Customer Assistance Technology from Miami - Dade County Public Schools - The English Center is a Campus Certificate Customer Service degree that prepares you for a Business career. This 450-hour program prepares students for their future in the customer assistant field by exposing them to the latest technology offering a broad foundation of knowledge and skills to prepare students for employment in positions in customer care service positions. The content includes the development of interpersonal, communications, conflict resolution, leadership, decision making, problem solving, supervisory, and employability skills; diversity awareness; telephone techniques; and technical applications in the customer care environment to become Customer Service Representative and Specialist. View more details on M - DCPS The English Center . Ask your questions and apply online for this program or find other related Customer Service courses.
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