Customer Service Academy - Merced College

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Customer Service Academy Certificate from Merced College details

Program Format: Campus Program Level: Certificate

Customer Service Academy from Merced College is a Campus Certificate Customer Service degree that prepares you for a Business career. For a Customer Service Academy Certificate , students must complete all ten management courses listed below. Program Student Learning Outcomes Apply the following skills to their interactions with both internal and external customers: Customer service, communication, attitude, team work, values and ethics, time management, stress management , conflict management, decision making and problem solving and managing organizational change. MGMT-50B Values and Ethics.....................................................? MGMT-50C Time Management ...................................................? MGMT-50D Communication in the Workplace ............................ ? MGMT-50F Team Building...........................................................? MGMT-50G Decision Making and Problem Solving..................... ? MGMT-50H Customer Service .....................................................? MGMT-50I Attitude in the Workplace ......................................... ? MGMT-51F Conflict Resolution ...................................................? MGMT-51G Stress Management .................................................? MGMT-52D Managing Organizational Change............................ ? 5 View more details on Merced College . Ask your questions and apply online for this program or find other related Customer Service courses.

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Merced College details

Merced College address is 3600 M St, Merced, California 95348-2898. You can contact this school by calling (209) 384-6000 or visit the college website at www.mccd.edu .
This is a 2-year, Public, Associate's--Public Rural-serving Large according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 28 to 1. The enrolled student percent that are registered with the office of disability services is 4% .
Awards offered by Merced College are as follow: Less than one year certificate One but less than two years certificate Associate's degree Two but less than 4 years certificate.
With a student population of 10,480 (all undergraduate) and set in a Rural: Fringe, Merced College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No.
Tuition for Merced College is $898. Type of credit accepted by this institution Dual credit Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics

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