Network Support Services - Lee County High Tech Center North

Network Support Services from Lee County High Tech Center North is a Campus Certificate Information Technology degree that prepares you for a IT career. Mission Statement: The purpose of this program is to prepare students for employment as: File Clerk & General Office Clerk Keyboarding techniques; communication skills; computation skills; records management; professional development; introduction to spreadsheets. Network Support Help Desk Identify configuration problems with software, hardware and network; set up hardware; install software; and keep repair logs. Network Support Specialist Troubleshoot hardware problems; maintain network printers; configure E-mail; configure GUI files and operating system. Network Administration Resolve customer conflicts; management skills; install a network; implement network security; prepare for network certification. Description: This program offers a broad foundation of knowledge and skills to prepare students for employment in network support service positions. The content includes instruction in computer literacy; software application support; basic hardware configuration and troubleshooting; network technologies, diagnostic troubleshooting, security, and administration; and customer service and human relations skills. This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the network support service industry: planning; management; finance; technical and production skills; underlying principles of technology; labor issues; community issues; and health, safety, and environmental issues. View more details on Lee County High Tech Center North . Ask your questions and apply online for this program or find other related Information Technology courses.