Customer Service Professional - Henry Ford Community College

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Customer Service Professional Certificate from Henry Ford Community College details

Program Format: Campus Program Level: Certificate

Customer Service Professional from Henry Ford Community College is a Campus Certificate Customer Service degree that prepares you for a Business career. Henry Ford Community College's Customer Service Professional certificate prepares students for a career in customer service. This program emphasizes oral and written communication skills, workplace skills, and basic computer skills and includes training to work effectively as a Customer Service Representative (CSR). CSRs interact with a company's customers by answering questions about products, services or billings. CSRs, working in a call center or in a customer service department, receive in-bound calls from a company's customers and enter orders for products or services, sell tickets, make reservations, and solve problems that customers are experiencing. Students in this program will qualify to test for the National Retail Federation (NRF) Foundation's Professional Certification in Customer Service , a nationally recognized skill standards and certification exam. The Customer Service Professional certificate (developed in consultation with businesses such as Blue Cross Blue Shield, Ford Motor Company, DTE Energy, and Oakwood Hospital and Medical Center) may be used as a building block towards earning an Associate in Business degree. View more details on Henry Ford Community College . Ask your questions and apply online for this program or find other related Customer Service courses.

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Henry Ford Community College details

Henry Ford Community College address is 5101 Evergreen Rd, Dearborn, Michigan 48128-1495. You can contact this school by calling (313) 845-9600 or visit the college website at www.hfcc.edu .
This is a 2-year, Public, Associate's--Public Suburban-serving Multicampus according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 24 to 1. The enrolled student percent that are registered with the office of disability services is 3% or less .
Awards offered by Henry Ford Community College are as follow: Less than one year certificate One but less than two years certificate Associate's degree Two but less than 4 years certificate.
With a student population of 17,650 (all undergraduate) and set in a City: Small, Henry Ford Community College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No.
Tuition for Henry Ford Community College is $3,698. Type of credit accepted by this institution Dual credit Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics

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