Customer Service Specialists - Heart of Georgia Technical College

Customer Service Specialists from Heart of Georgia Technical College is a Campus Certificate Customer Service degree that prepares you for a Business career. Customer service specialists are employed by many different types of companies throughout the country to serve as a direct point of contact for customers . They are responsible for ensuring that their company's customers receive an adequate level of service or help with their questions and concerns. These customers may be individual consumers or other companies, and the nature of their service needs can vary considerably. Typical Coursework Includes: Customer Service Skills Business Skills Personal Effectiveness Why Study Certified Customer Service: Customer service specialists held about 1.9 million jobs in 2002. Although they were found in a variety of industries, more than 1 in 4 customer service specialists worked in the finance and insurance industry. The largest numbers were employed by insurance carriers, insurance agencies and brokerages, and banks and credit unions. View more details on Heart of Georgia Technical College . Ask your questions and apply online for this program or find other related Customer Service courses.