Help Desk Specialist from Glendale Community College - Glendale is a Campus Certificate Computer and Information Science degree that prepares you for a IT career. Program Description: The Help Desk Specialist certificate provides students with the solid foundation needed to be successful staffing a Help Desk. Courses include a balance of information about the technical aspects of user support with an appropriate emphasis on problem solving, interpersonal relations, and communication skills, and prepares students for the Microsoft Certification Exams necessary to achieve the Microsoft Certified Desktop Support Technician (MCDST) certification. View more details on Glendale Community College - Glendale, AZ . Ask your questions and apply online for this program or find other related Computer and Information Science courses.
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