Business Management Public Administration - Cuyahoga Community College

Business Management Public Administration from Cuyahoga Community College is a Campus Certificate Public Administration degree that prepares you for a Human Services career. The Certificate of Proficiency in Public Administration targets a significant and growing market niche. Public Administration has unique characteristics that are significantly different from the Private Sector. With a dwindling tax base and an increasing number of levy defeats, the Public Sector is expected to provide the same level of services with less revenue. The goal of this certificate is to provide the student with the basic foundation skills and knowledge to manage more efficiently, develop independent revenue streams, initiate cost reduction methods and increase tax payers' satisfaction. This program is designed to prepare students to demonstrate the following program outcomes: 1. Use listening, verbal, non-verbal and written communication skills utilizing appropriate technology with internal and external stakeholders to meet the organization's objectives. 2. Develop and maintain effective working relationships within a team or organization among diverse people. 3. Provide quality and timely customer service that ensures customer satisfaction. 4. Effectively utilize personal management skills such as project management, organization, leadership, professionalism, and time management to meet or exceed the organization's objectives. 5. Use various systems and software to maximize the efficiency of the organization. 6. Use problem solving tools and principles of quality to identify and enhance an organization's performance. 7. Apply general math and accounting skills to prepare, record, and track revenue and expenditures and other performance measures. 8. Apply basic knowledge of business principles and practices to achieve competitive advantage in the global marketplace. 9. Apply knowledge of various governmental subdivisions to provide effective and efficient service delivery that meets all applicable laws and policies and regulations of the agency. View more details on Cuyahoga Community College . Ask your questions and apply online for this program or find other related Public Administration courses.