Computer Support Technician - Computer Labs

Computer Support Technician from Computer Labs is a Campus Certificate Computer and Information Science degree that prepares you for a IT career. Computer Support Technician 980 hr in a forty-nine (49) week Course, the student can interpret those knowledge skills, and customer relations' skills essential for a successful entry-level computer service technician (as defined by experts from companies across the industry). CST integrates a broad range of hardware and software technologies, but is not related to any vendor-specific product. Computer support technicians (CTC) respond to computer users' inquiries, complaints, and requests for technical assistance. CTC technicians decipher computer problems via the telephone or electronic mail while others go to the user's location to assist in person. CTC technicians traditionally work for a particular vendor, assisting customers that have purchased vendor's products, or they may work for a more diverse company and provide on-site support to company employees. CTC's maintain records of repairs and technical assistance rendered and conducts follow-up ensuring customer service satisfaction. Computer Labs would like to talk to you if you are interested in this or any other program, please contact us so we can assist you further. Employable skills developed from this program include Information technology Support Personnel, Network Support Technicians, Computer Information Systems Management and Computer Help Desk Support. View more details on Computer Labs . Ask your questions and apply online for this program or find other related Computer and Information Science courses.