Customer Service - Columbus Technical College

Customer Service from Columbus Technical College is a Campus Certificate Customer Service degree that prepares you for a Business career. Customer service is a rapid-growth industry that provides exciting new career opportunities. Today, three out of every five Georgians are employed in some type of customer service position and the need is increasing. Designed by service-training professionals, the Certified Customer Service Specialist (CCSS) program helps provide an available, skilled work force for Georgia's service, hospitality, retail and other service industries in which customer contact is a vital operation. The Certified Customer Service Specialist program will train and certify you in communications, customer service , computer, and the essential business skills necessary to provide world-class customer service. Upon successful completion of the program, you will become a Certified Customer Service Specialist and be guaranteed an employment interview with one of our business partners. These companies offer: Competitive salaries Career advancement opportunities Additional benefits which may include: o Health, life & dental plans o Stock options and 401(K) plans o Tuition reimbursements o Child care options These companies are seeking applicants with: Good oral and written communication skills PC/computer and basic math skills Strong commitment to a career in Georgia's expanding service industry High school diploma/GED CCSS is a comprehensive program that provides a strong foundation of the skills and knowledge it requires to succeed in the customer service industry. If you have basic keyboarding knowledge, a positive attitude and a strong work ethic, this may be the class for you. Students learn the following, and more: Customer service face-to-face and over the telephone. Communication and listening skills. Managing difficult customers . Team building skills. Problem solving skills. Computer basics such as Windows, MS Word, Excel, PowerPoint and Access. Personal and career-enhancing skills such as time and stress management . View more details on Columbus Technical College . Ask your questions and apply online for this program or find other related Customer Service courses.