PC Support and Administration - Cincinnati State Technical and Community College

PC Support and Administration from Cincinnati State Technical and Community College is a Campus Associate Computer and Information Science degree that prepares you for a IT career. In Cincinnati State's PC Support and Administration program, students learn to install, set up, troubleshoot, and maintain hardware and software for microcomputers. Coursework subjects include operating systems, data communications, networking, and support center management. Computer support specialists provide technical assistance, support, and advice to customers and users. These are the troubleshooters responsible for interpreting problems and providing technical support . They use automated diagnostic programs, instruct users, and track and resolve recurrent problems. The PCSA career differs from other programs in three significant ways. First, the sheer number of computers and users creates an ever-changing environment and challenge. Second, using existing software effectively is generally a higher business and user priority than creating or modifying programs. Third, the graduate's knowledge and skills are largely applicable to a class of computers, rather than specific to a particular company. This offers significant job mobility as well as many opportunities for entrepreneurs. Graduates are prepared to: Install and maintain personal computers Install, troubleshoot, and maintain operating systems and application software Maintain documentation for systems and procedures Provide training for PC users Representative Job Titles for Graduates Help Desk Manager Level I Technician Level II Technician PC Support Technician Technical Support Specialist Representative Co-op Employers City of Cincinnati Duke Energy Luxottica Retail Siemens Business Services University of Cincinnati Co-op Salary Projections $8?$12/hour Graduate Starting Salary Projections $27,000?$41,000 annually View more details on Cincinnati State Technical and Community College . Ask your questions and apply online for this program or find other related Computer and Information Science courses.